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Comparing Job Satisfaction and Turnover Intention Among Providers Employed in CCBHCs and CMHCs

Published: 2025-09-01
Updated: 2025-09-25

Project Description

Certified Community Behavioral Health Clinics (CCBHCs) have the potential to enhance the provider experience by increasing staffing levels and offering greater flexibility in how providers deliver services. This study will utilize both traditional qualitative methods and fuzzy set qualitative comparative analysis (fsQCA) to compare direct service provider job satisfaction across CCBHCs and CMHCs and identify factors associated with turnover intention.

Program on Health Workforce Research and Policy

Cecil G. Sheps Center for Health Services Research

The University of North Carolina at Chapel Hill

CB# 7590

725 Martin Luther King Jr. Blvd.

Chapel Hill, NC 27599-7590

BHWorkforce@unc.edu

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This project is supported by the Substance Abuse and Mental Health Services Administration (SAMHSA) and the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U81HP46529‐01‐01 Cooperative Agreement for a Regional Center for Health Workforce Studies for $1,121,875. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by SAMHSA, HRSA, HHS or the U.S. Government.